Philippine quality award :   government criteria for performance excellence 2012-2016 / 
Development Academy of the Philippines. 
 - Makati City, Philippines :  Department of Trade and Industry,  [2016?]. 
 - 95 pages:  color illustrations;  28 cm. 
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<br/><br/>Introduction -- 2014-2016 criteria: core values, concepts, and framework -- Key characteristics of the criteria -- 2014-2016 criteria for performance excellence-item listing -- 2014-2016 criteria for performance excellence -- Preface: organizational profile -- Leadership -- Strategic planning -- Customer and citizen-focus -- Measurement, analysis, and knowledge management -- Human resource focus -- Operations focus -- Results -- Glossary of key terms -- Scoring system -- Scoring guidelines -- 2014-2016 criteria response guidelines -- Summary of eligibility categories and restrictions -- Fees for the 2014-2016 award cycle -- Summary of application requirements -- Acknowledgement -- Eligibility determination form -- Application form 
<br/><br/><label>Source: </label> Institutional Fund (PMDP) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Awards--Philippines<br/>Performance awards--Philippines<br/>Performance standards--Philippines<br/>Quality Control