TY  - GEN
AU  - Kindler, Herb
TI  - Conflict management: : resolve disagreement at work 
T2  - A Crisp fifty-minute series book
SN  - 9781426018589
PY  - 2009///
CY  - New York, NY
PB  - Axzo Press
KW  - Conflict management
KW  - Business and economics
KW  - Organizational development
KW  - Workplace culture
N1  - Includes bibliographical references and index; Part 1: Foundation -- Part 2: Explore -- Part 3: Plan -- Part 4: Implement -- Part 5: Follow Through -- Apendix
N2  - "Managing disagreement constructively is central to personal satisfaction and organizational effectiveness. Skill in dealing with interpersonal differences can enrich your work, deepen your relationships, and marshal commitment to needed change, build mutual trust, and advance your career." - From the Book
ER  -