Philippine quality award :   public sector criteria for performance excellence and application guidelines / 
Development Academy of the Philippines. 
 - Pasig City, Philippines :  Development Academy of the Philippines,  2004. 
 - 82 pages:  illustrations;  28 cm. 
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<br/><br/>Introduction -- 2004 public sector criteria: core values, concepts, and framework -- Key characteristics of the public sector criteria -- 2004 public sector criteria for performance excellence - item listing -- 2004 public sector criteria for performance excellence -- Preface: organizational profile -- Leadership -- Strategic planning -- Customer and public focus -- Measurement, analysis, and knowledge management -- Human resource focus -- Process management -- Organizational performance results -- Glossary of key terms -- 2004 public sector criteria: category and item descriptions -- Scoring system -- Scoring guidelines -- 2004 criteria response guidelines -- Summary of eligibility categories and restrictions -- Fees for the 2004 award cycle -- Summary of application requirements -- Eligibility determination form and application form 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Civil service--Awards--Philippines.<br/>Administrative agencies--Awards--Philippines.<br/>Productivity and Development Center (PDC).
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Philippines--Officials and employees--Awards.