Quality control circle :   activities in the service sector :   a symposium report. 

 - Tokyo, Japan :  Asian Productivity Organization,  1986. 
 - x, 170 pages :  illustrations ;  27 cm. 
<br/><br/>
<br/><br/>Introduction -- Part I: QC circle activities in the service sector in Asia and the Pacific - overview, conclusions and recommendations -- Part II: Current status in selected countries -- The Republic of China -- Japan -- Malaysia -- The Philippines (Leoncio M. Sosa) -- Singapore -- Part III: Case studies in service sector -- QC circle activities in hospitals -- QC circle activities in an Airline in Japan -- QC circle activities in a hotel in Japan -- QC circle activities in banking institutions in Korea -- Some experiences in the promotion of QC circles in service organization in the Philippines (Arturo L. Tolentino) -- QC circle activities in a retail industry in Singapore -- The development of work improvement teams in the public sector in Singapore 
<br/><br/><label>ISBN: </label>9283320403 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Quality control--Congresses.--Southeast Asia<br/>Quality circles--Congresses.--Southeast Asia