Sugiura, Tadashi, 1941-

The QC storyline : a guide to solving problems and communicating the results / Tadashi Sugiura and Yoshiaki Yamada. - Tokyo, Japan : Asian Productivity Organization, 1995. - xviii, 237 pages : illustrations ; 26 cm.

Includes index.

Introduction -- The QC storyline problem-solving procedure -- What is the QC storyline? -- The QC storyline problem-solving procedures -- How to prepare a report and give a presentation with the QC storyline -- The QC storyline and reports -- Procedure for preparing a report -- Points for making more effective -- How to prepare transparencies -- The QC storyline in actual case studies -- OHP presentation following the QC storyline -- QC storyline questions and answers

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Quality control.
Quality assurance.
Quality circles.