TY - GEN AU - Sugiura, Tadashi, 1941- AU - Yamada, Yoshiaki. TI - The QC storyline : : a guide to solving problems and communicating the results SN - 9283311280 PY - 1995/// CY - Tokyo, Japan PB - Asian Productivity Organization KW - Quality control KW - Quality assurance KW - Quality circles N1 - Includes index; Introduction -- The QC storyline problem-solving procedure -- What is the QC storyline? -- The QC storyline problem-solving procedures -- How to prepare a report and give a presentation with the QC storyline -- The QC storyline and reports -- Procedure for preparing a report -- Points for making more effective -- How to prepare transparencies -- The QC storyline in actual case studies -- OHP presentation following the QC storyline -- QC storyline questions and answers ER -