TY - GEN AU - Osland, Joyce S. AU - Turner, Marlene E. TI - The organizational behavior reader SN - 9780132494083 PY - 2011/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Psychology, Industrial KW - Organizational behavior N1 - Section 1: Understanding Yourself and Other People at Work -- Chapter 1: Setting the Global Stage -- Chapter 2: The Psychological Contract and Commitment -- Chapter 3: Theories of Managing People -- Chapter 4: Individual and Organizational Learning -- Chapter 5: Decoding Human Behavior -- Chapter 6: Individual and Organizational Motivation -- Chapter 7: Ethics and Values -- Chapter 8: Personal Growth and Work Stress -- Section II: Creating Effective Work Groups -- Chapter 9: Interpersonal Communication -- Chapter 10: Perception and Attribution -- Chapter 11: Group Dynamics and Work Teams -- Chapter 12: Problem Solving -- Chapter 13: Managing Creativity -- Chapter 14: Conflict and Negotiation -- Chapter 15: Managing Diversity -- Section III: Leadership and Management -- Chapter 16: Leadership -- Chapter 17: Organizational Culture -- Chapter 18: Decision Making -- Chapter 19: Power and Influence -- Chapter 20: Empowerment and Coaching -- Chapter 21: Performance Management -- Section IV: Managing Effective Organizations -- Chapter 22: Organization Decision -- Chapter 23: Managing Change ER -