TY - GEN AU - Fallik, Fred TI - Managing organizational change : : human factors and automation SN - 9781138995574 PY - 2013/// CY - London PB - Routledge KW - Office practice KW - Automation KW - Psychological aspects KW - Case studies N1 - Includes bibliographical references and index; Section I: Background -- Chapter 1: Automation, beliefs, and values -- Chapter 2: Background to automation -- Chapter 3: The politics of automation -- Chapter 4: The human resources technology staff -- Section II: Automation implementation -- Chapter 5: The automated collection system -- Chapter 6: Personnel recruitment and retention -- Chapter 7: Human factors -- Chapter 8: Training -- Chapter 9: Team building and resources -- Chapter 10: Organization and management -- Section III: Lessons learned -- Chapter 11: Automation and leadership -- Chapter 12: Motivation and productivity -- Chapter 13: Looking back: summary and recommendations ER -