De Groot, Stephen G., 1970-

Responsive leadership in social services : a practical approach for optimizing engagement and performance / Stephen de Groot. - Los Angeles : SAGE, 2016. - xx, 245 pages ; 23 cm.

Includes index.

Part I: A case for responsive leadership -- Chapter 1: Embracing social service realities: impediments to preferred practice and quality supervision -- Chapter 2: Responsive leadership: from supervision to inspiration -- Part II: From concepts to practice: -- Chapter 3: Perception is everything -- Chapter 4: Meaning making: practical strategies for understanding and accessing the employee story -- Chapter 5: A strengths focus and quality leadership -- Chapter 6: Doing quality leadership: practical strategies for inspiring -- Chapter 7: Understanding and approaching resistance and opposition -- Chapter 8: Epilogue

Through practical and straightforward language, this book helps administrators master crucial tasks of relationship building, motivating and inspiring, sharing a common set of values and goals, focusing on employee strengths and creating a collaborative, supportive environment.

9781452291543

Institutional Fund


Social work administration.
Social service.