TY - GEN AU - Klingner, Donald E. AU - Nalbandian, John, 1944- TI - Public personnel management: : contexts and strategies SN - 9780130993076 PY - 2003/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Civil service KW - Personnel management N1 - Includes bibliographical references and index; Part 1: Introduction -- The World of Public Personnel Management -- Doing Public HRM in the United States -- Part II: Planning -- Strategic Thinking about Human Resources Management -- Planning, Budgeting, Productivity, and Information Systems -- Defining and Organizing Work -- Rewarding Work: Pay and Benefits -- Part III: Acquisition -- The Saga of Social Equity: EEO, AA, and Workforce Diversity -- Recruitment, Selection, and Promotion -- Part IV: Development -- Leadership and Employees Performance in Turbulent Times -- Training, Education, and Staff Development -- Performance Appraisal -- Safe and Health -- Part V: Sanctions -- Organizational Justice -- Collective Bargaining -- Index ER -