Harvard business review on crisis management. 

 - Boston:  Harvard Business School Press,  2000. 
 - v, 252 pages;  21 cm. 
<br/><br/> Includes index. 
<br/><br/>Managing the Crisis You Tried to Prevent --  When an Executive Defects -- A Strategic Approach to Managing Product Recalls -- Right Away and All at Once: How We Saved Continental -- Media Policy - What Media Policy? -- After the Layoffs, What Next? -- Leadership When There Is No One to Ask: An Interview with Eni's Franco Bernabe -- Lincoln Electric's Harsh Lessons from International Expansion -- About the Contributors -- Index 
<br/><br/><label>ISBN: </label>9781578512355 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Industrial management.<br/>Strategic planning.