TY - GEN AU - Shark, Alan R. TI - Technology and public management SN - 9781138852662 PY - 2015/// CY - New York, NY PB - Routledge KW - Public administration KW - Technological innovations KW - Internet in public administration KW - Electronic government information N1 - Includes index; Contemporary Trends in Public Administration and Technology -- Governance and Leading Innovation: Who Decides? -- E-government and M-government: The Rise of the New Civic Media -- The Data Factor: Transparency, Reform, and Program Management -- Broadband, Mobility, and the Internet: Policies and Technology -- Managed Software and Hardware Services: Once Upon a Cloud -- Geospatial Systems and Planning: Mapping and Visualizing the Future -- Assessing and Measuring the IT Performance -- Network and Cybersecurity -- Managing Knowledge and Data Management -- The People Factor-Managing the Human Resource Function in the Technology Environment -- Digital Equity and Ethics -- Nonprofit Technology Management -- Privacy, Trust, and Future Challenges N2 - At last, here is a textbook that covers the field of technology and public management in an informative and engaging style. Ever since the National Association of Schools of Public Affairs and Administration required greater infusion of technology into the curriculum, faculty and administrators have struggled with finding the right course materials designed specifically for the public administration environment. Technology is no longer the sole domain of an information technology office, as it has evolved into a growing set of complex tools that influence every area of government. To be effective, every public manager needs to be actively engaged in technology decisions. This textbook is designed for students of public administration at every level who need to know and understand how technology can be applied in today's public management workplace. The book explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues. Finally, this book provides real-life examples about the need for policies and procedures to safeguard our technology infrastructure while providing greater openness, participation, and transparency. Technology and Public Management covers: * How information system design relates to democratic theory * How and where public policy and technology intersect * Skills and tools that are useful in information management, information technology, and systems dedicated for the effective flow of information within organizations * Understanding the role of e-government, m-government, and social media in today's society and in public organizations * Possibilities and challenges associated with technology applications within public organizations * How technology can be managed, through various governance models * The latest technology trends and their potential impact on public administration ER -