Schwarz, Roger M., 1956- <br/><br/>
The skilled facilitator :   a comprehensive resource for consultants, facilitators, managers, trainers, and coaches / 
Roger M. Schwarz. 
 - Third edition 
 - Hoboken, New Jersey :  John Wiley and Sons, Inc.,  2017. 
 - xxiii, 384 pages :  illustrations ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Part 1: The Foundation -- The Skilled Facilitator Approach -- The Facilitator and Other Facilitative Roles -- How You Think Is How You Facilitate: How Unilateral Control Undermines Your Ability to Help Groups -- Facilitating with the Mutual Learning Approach -- Eight Behaviors for Mutual Learning -- Designing and Developing Effective Groups -- Part 2: Diagnosing and Intervening with Groups -- Diagnosing and Intervening with Groups -- How to Diagnose Groups -- How to Intervene with Groups -- Diagnosing and Intervening on the Mutual Learning Behaviors -- Using Mutual Learning to Improve Other Processes and Techniques -- Diagnosing and Intervening on Emotions-The Group's and Yours -- Part 3: Agreeing to Work Together -- Contracting: Deciding Whether and How to Work with a Group -- Working with a Partner -- Serving in a Facilitative Role in Your Own Organization -- Part 4: Working with Technology -- Using Virtual Meetings 
<br/><br/><label>ISBN: </label>9781119064398 
<br/><br/><label>Source: </label> Institutional Fund 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Communication in personnel management.<br/>Group facilitation.<br/>Teams in the workplace.<br/>Conflict management.