Sumanth, David J. (Ed.) <br/><br/>
Productivity and quality management frontiers-III:   refereed papers presented at the third international conference on productivity and quality research, february 20-22, 1991, Miami, FL, USA 
edited by David J. Sumanth, Johnson A. Edosomwan, D. Scott Sink, and William B. Werther, Jr. 
 - Norcross, GA:  Industrial Engineering and management Press, Institute of Industrial Engineers,  1991. 
 - xxvi, 788 pages:  illustrations;  24 cm. 
<br/><br/>
<br/><br/>White-collar/knowledge worker measurement -- Technical and professional measurement -- Productivity measurement at system levels -- Applications/case studies in system level measurement -- Productivity/quality measurement -- Theoretical and practical issues of measurement -- Evaluation and planning -- Evaluation -- Benchmarking -- Planning -- Improvement -- Manufacturing issues -- Human resource issues -- Participation issues -- Innovation issues -- Quality and productivity tools -- Technology issues related to productivity and quality -- Quality and productivity improvement -- Total quality management and productivity management -- Total quality management-focus issues -- Total quality management/productivity management - special issues and applications -- Quality and productivity relationships -- Quality/productivity management -- Applications and case studies -- Applications/case studies in quality and productivity management -- Applications and case studies in total quality management and productivity management -- Special application - health care -- Education and training -- Education and training issues in productivity and quality  
<br/><br/><label>ISBN: </label>0898061105 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Congresses.<br/>Industrial productivity--Congresses.<br/>Production management--Quality control--Congresses.