Organizational assessment and improvement in the public sector /
Kathleen M. Immordino.
- Boca Raton, FL : CRC Press, 2010.
- xxiii, 228 pages: illustrations; 25 cm.
- Book series on public administration and public policy. .
Includes bibliographical references and index.
Organizational assessment and the public sector -- Assessment as a communication process -- Applying assessment practices in the public sectoe -- The public sector assessment and improvement model -- Implementing a self-assessment program -- Assessment, improvement, and the process of organizational change -- Case studies and best practices in assessing public sector organizations -- The future of assessment
9781420084207
Organizational effectiveness--Evaluation.--United States Administrative agencies--Management--Evaluation.--United States