TY - GEN AU - Carter, Louis (Ed.) AU - Carter, Louis. AU - Giber, David J. AU - Goldsmith, Marshall. TI - Best practices in organization development and change: : culture, leadership, retention, performance, coaching : SN - 9780470604557 PY - 2001/// CY - San Francisco, CA PB - Jossey-Bass/Pfeiffer KW - Organizational change KW - Case studies N1 - Includes index; Part 1: Introduction -- Part 2: Organization and human resources development case studies -- Organization development and change -- Leadership development -- Recruitment and retention -- Performance management -- Coaching and mentoring -- Part 3: Conclusion ER -