Williams, Allan P. O.

Managing change successfully : using theory and experience to implement change / Allan P.O. Williams, Sally Woodward and Paul Dobson. - Australia: Thomson, 2002. - x, 355 pages: illustrations; 23 cm.

Includes bibliographical references and index.

Chapter 1: Introduction: orientation -- Chapter 2: Learning, mental models and case histories -- Chapter 3: Fundamental organizational change -- Chapter 4: Developing and outsourcing -- Chapter 5: Downsizing and outsourcing -- Chapter 6: Reorganizing support services -- Chapter 7: Merging organizations -- Chapter 8: Integrating IT into the business -- Chapter 9: Unplanned change in a market research agency -- Chapter 10: Developing a personal model for implementing change -- Chapter 11: Critical management competencies -- Chapter 12: Insights through theory: generic change models -- Chapter 13: Insights through theory: gaining cooperation -- Chapter 14: Insights through theory: managing stress -- Chapter 15: Concluding comments: developing effective leadership in the implementation of change

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Organizational change.