The craft of public administration /
George Berkley, and John Rouse.
- Ninth edition
- Boston: McGraw-Hill, 2004.
- xiv, 416 pages; 23 cm.
Includes appendix.
Chapter 1: The administrative craft -- Chapter 2: The ecology of the administrative craft -- Chapter 3: The anatomy of public organizations -- Chapter 4: The physiology of public organizations -- Chapter 5: People and personnel -- Chapter 6: Public sector labor-management relations -- Chapter 7: Leadership -- Chapter 8: Communication -- Chapter 9: Taxing, budgeting, and spending -- Chapter 10: The productivity challenge: working smarter while doing more with less -- Chapter 11: Administrative law and control -- Chapter 12: Government regulations and regulatory behaviors