TY - GEN AU - Berkley, George E. AU - Rouse, John Edward 1942- TI - The craft of public administration SN - 9780072817409 PY - 2004/// CY - Boston PB - McGraw-Hill KW - Public administration N1 - Includes appendix; Chapter 1: The administrative craft -- Chapter 2: The ecology of the administrative craft -- Chapter 3: The anatomy of public organizations -- Chapter 4: The physiology of public organizations -- Chapter 5: People and personnel -- Chapter 6: Public sector labor-management relations -- Chapter 7: Leadership -- Chapter 8: Communication -- Chapter 9: Taxing, budgeting, and spending -- Chapter 10: The productivity challenge: working smarter while doing more with less -- Chapter 11: Administrative law and control -- Chapter 12: Government regulations and regulatory behaviors ER -