TY  - GEN
AU  - Prokopenko, Joseph (Ed.)
AU  - Prokopenko, Joseph.
AU  - North, Klaus.
TI  - Productivity and quality management: : a modular programme 
PY  - 1996///
CY  - Geneva, Switzerland
PB  - International Labour Office
KW  - Industrial productivity
KW  - Management
KW  - Quality assurance
KW  - Quality of products
N1  - Includes glossary; Part I: Productivity and quality improvement: concepts, process and techniques -- Module 1: Organizational excellence and productivity culture -- Module 2: Productivity and quality factors and barriers -- Module 3: Diagnosing productivity and quality problems -- Module 4: Productivity measurement and analysis -- Module 5: Designing a company productivity improvement programme (PIP) -- Module 6: Implementing a company productivity improvement programme -- Module 7: Organizing a company P&Q movement -- Module 8: Managing organizational change -- Module 9: Managing organizational change -- Module 9: Total quality management -- Module 10: Industrial engineering techniques -- Module 11: Financial and cost analysis -- Module 12: Capital productivity management -- Part II: High potential productivity and quality improvement areas -- Module 13: Developing human resources -- Module 14: Productivity motivation and gainsharing -- Module 15: Industrial relations and participation for productivity improvement -- Module 16: Innovation management and new technologies -- Module 17: Work organization and design -- Module 18: Production management -- Module 19: Materials management -- Module 20: Using energy efficiently -- Module 21: Productivity by maintenance -- Module 22: Information management -- Module 23: P&Q in the office
ER  -