TY - GEN AU - Development Academy of the Philippines ED - Development Academy of the Philippines TI - Introduction to productivity and quality PY - 2005///?] CY - Pasig City, Philippines PB - Development Academy of the Philippines KW - Quality control KW - Production management N1 - Includes bibliographical references; Introduction -- Measuring productivity -- The relationship between productivity and quality -- The human factor in P & Q -- Leadership quality and productivity -- Lost productivity -- Planning and control systems for productivity -- Three P & Q cases: the Philippine experience ER -