Kusek, Jody Zall, 1952-

Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners / Jody Zall Kusek and Ray C. Rist. - Washington, DC : World Bank, 2004. - xiv, 248 pages : illustrations ; 23 cm.



Introduction: Building a results-based monitoring and evaluation system -- Part 1: New challenges in public sector management -- Part 2: Results-based M&E-a powerful public management tool -- Part 3: M&E experience in developed and developing countries -- Chapter 1: Step 1: Conducting a readiness assessment -- Chapter 2: Step 2: Agreeing on outcomes to monitor and evaluate -- Chapter 3: Step 3: Selecting key performance indicators to monitor outcomes -- Chapter 4: Step 4: Setting baselines and gathering data on indicators -- Chapter 5: Step 5: Planning for improvement-selecting results targets -- Chapter 6: Step 6: Monitoring for results -- Chapter 7: Step 7: The "E" in M&E-using evaluation information to support a results-based management system -- Chapter 8: Step 8: Reporting the findings -- Chapter 9: Step 9: Using the findings -- Chapter 10: Step 10: Sustaining the M&E system within the organization -- Chapter 11: Making results-based M&E work for you and your organization

0821358235


Government productivity--Developing countries--Evaluation.
Performance standards--Developing countries--Evaluation.
Total quality management in government--Developing countries--Evaluation.
Public administration--Developing countries--Evaluation.