Ho, Samuel K. <br/><br/>
TQM, an integrated approach:   implementing total quality through Japanese 5-S and ISO 9000 / 
Samuel K Ho. 
 - London:  Kogan Page,  1995. 
 - xii, 292 pages:  illustrations;  22 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/>Introduction to TQM -- The TQM gurus' ideas -- The TQMEX model -- Japanese 5-S practice -- Business process re-engineering -- Quality control circle and problem solving -- ISO 9000 and quality audit -- Total productive maintenance -- TQM kitemarks -- TQMEX in the real world 
<br/><br/><label>ISBN: </label>0749415614 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Quality control--Standards.<br/>Quality assurance--Management.<br/>ISO 9000 Series Standards.<br/>Industrial management.