TY - GEN AU - Cramer, Kathryn D. TI - Lead positive: : what highly effective leaders see, say, and do SN - 9781118658086 PY - 2014/// CY - San Francisco, CA PB - Jossey-Bass KW - Leadership KW - Business communication N1 - Includes index; Part I: What highly effective leaders see -- Chapter 1: What you see is what you get -- Chapter 2: Focus on the past -- Chapter 3: Focus on the present -- Chapter 4: Focus on the future -- Part 2: What highly effective leaders say -- Chapter 5: From see to say -- Chapter 6: Say it with substance -- Chapter 7: Say it with sizzle -- Chapter 8: Say it with soul -- Part 3: What highly effective leaders do -- Chapter 9: From say to do: it's a very short trip -- Chapter 10: Reactive or responsive: it's up to you -- Chapter 11: Start being before you start doing -- Chapter 12: Driving positive change -- Chapter 13: The asset-based leadership advantage ER -