Managing supply chains: a logistics approach /
John J. Coyle, C. John Langley, Jr., Robert A. Novack and Brian J. Gibson.
- Ninth edition
- Mason, OH: South-Western Cengage Learning, 2013.
- xxv,693 pages: illustrations; 25 cm.
Includes index.
Chapter 1: Supply chain management: an overview -- Chapter 2: Role of logistics in supply chains -- Chapter 3: Global dimensions of supply chains -- Chapter 4: Supply chain relationships -- Chapter 5: Supply chain performance measurement and financial analysis -- Chapter 6: Supply chain technology - managing information flows -- Chapter 7: Demand management -- Chapter 8: Order management and customer service -- Chapter 9: Managing inventory in the supply chain -- Chapter 10: Transportation - managing the flow of the supply chain -- Chapter 11: Distribution - managing fulfillment operations -- Chapter 12: Supply chain network analysis and design -- Chapter 13: Sourcing materials and services -- Chapter 14: Operations - producing goods and services -- Chapter 15: Supply chain sustainability -- Chapter 16: Strategic challenges and change for supply chains