Philippine quality award : criteria for performance excellence and application guidelines / Development Academy of the Philippines. - Makati City, Philippines : Department of Trade and Industry, 1999. - 80 pages: illustrations; 28 cm.



Introduction -- 1999 criteria for performance excellence -- itemlisting -- Glossary of key terms -- 1999 criteria for performance excellence -- 1999 criteria: item descriptions and comments -- Changes from the 1998 criteria -- Scoring system -- Scoring guidelines -- Preparing the business overview -- 1999 criteria: core values, concepts, and framework -- Key characteristics of the criteria -- Eligibility guidelines and restrictions -- Fees for the 1999 award cycle -- Summary of application requirements -- Eligibility determination and application forms


Total quality management--Awards--Philippines.
Performance awards--Philippines.
Performance standards--Philippines.
Quality control.