000 01572 a2200181 4500
020 _a9780750687102
_qpbk
037 _fInstitutional Fund
100 _aMarr, Bernard
_91480
245 1 _aManaging and delivering performance /
_cBernard Marr.
260 _aAmsterdam:
_bElsevier,
_c2009.
300 _axii, 295 pages:
_billustrations;
_g25 cm.
500 _aIncludes bibliographical references and index.
_bBernard, M. (2009). Managing and delivering performance. Amsterdam: Elsevier.
505 _aIntroduction -- Part I: Identifying and Delivering Performance -- Clarifying Purpose, Goals and Values -- Understanding you Outcomes, Outputs and Value Proposition -- Understanding Inputs, Competencies and Resources -- Mapping and Defining your Strategy -- Aligning your Organization with Your Strategy -- Part II: Collecting the Right Management Information -- Measuring Performance -- Creating Key Performance Questions -- Designing Performance Indicators -- Part III: Learning and Improving Performance -- Fostering a Performance-Driven Culture -- Leveraging Performance Management Software Applications -- Learning from Current Performance Management Practices -- Further Reading -- Index
520 _a"This practical book on managing and delivering performance in the government, public and no-for-profit sectors is aimed at senior executives and offers a definitive, focused and practically-based strategic treatment of performance management issues." -- From the Book
650 _aManagement by objectives.
_916549
650 _aPerformance.
_916550
942 _cBK
_2lcc
999 _c184
_d184