000 | 01572 a2200181 4500 | ||
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020 |
_a9780750687102 _qpbk |
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037 | _fInstitutional Fund | ||
100 |
_aMarr, Bernard _91480 |
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245 | 1 |
_aManaging and delivering performance / _cBernard Marr. |
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260 |
_aAmsterdam: _bElsevier, _c2009. |
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300 |
_axii, 295 pages: _billustrations; _g25 cm. |
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500 |
_aIncludes bibliographical references and index. _bBernard, M. (2009). Managing and delivering performance. Amsterdam: Elsevier. |
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505 | _aIntroduction -- Part I: Identifying and Delivering Performance -- Clarifying Purpose, Goals and Values -- Understanding you Outcomes, Outputs and Value Proposition -- Understanding Inputs, Competencies and Resources -- Mapping and Defining your Strategy -- Aligning your Organization with Your Strategy -- Part II: Collecting the Right Management Information -- Measuring Performance -- Creating Key Performance Questions -- Designing Performance Indicators -- Part III: Learning and Improving Performance -- Fostering a Performance-Driven Culture -- Leveraging Performance Management Software Applications -- Learning from Current Performance Management Practices -- Further Reading -- Index | ||
520 | _a"This practical book on managing and delivering performance in the government, public and no-for-profit sectors is aimed at senior executives and offers a definitive, focused and practically-based strategic treatment of performance management issues." -- From the Book | ||
650 |
_aManagement by objectives. _916549 |
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650 |
_aPerformance. _916550 |
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942 |
_cBK _2lcc |
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999 |
_c184 _d184 |