000			01291 a2200217 4500
020			_a9781446297063 _qpaperback
100			_aFrandsen, Finn, Johansen, Winni _913616
245	1		_aOrganizational crisis communication / _cFinn Frandsen and Winni Johansen.
260			_aLos Angeles : _bSAGE Publications Ltd., _c2017.
300			_axxi, 256 pages : _billustrations ; _g25 cm
500			_aIncludes bibliographic references and index. _bFrandsen, F. & Johansen, W. (2017). Organizational crisis communication. Los Angeles: SAGE Publications Ltd.
505			_aDimensions of organizational crises, crisis management, and crisis communication -- Inside the rhetorical arena
520			_aBased on the theory of the rhetorical arena and the multivocal approach, this guide explores a new perspective on crisis communication, and what happens when external voices start communicating as a crisis breaks out as it is to manage the voice of an organization in crisis.
650			_aCrisis management. _916615
650			_aManagement, Communiaction in. _922435
650			_aOrganizations, Communication in. _922436
650			_aBusiness--Communication and presentation. _922437
700			_aJohansen, Winni _913620
710			_aII. Coombs, W. Timothy, preface author. _913621
942			_cBK _2lcc
999			_c3572 _d3572