Emerging trends in management of urban services : French experiences. (1990). Tokyo, Japan : Asian Productivity Organization.

Chapter I: Highlighting presentation and discussions by The Secretariat of Asian Productivity Organization (APO) -- Chapter II; Resource presentations -- Section 1: Productivity of urban services -- Section 2: French sector of urban services -- French regional and local authorities -- Roles, responsabilities, and capabilities of administrative authorities and organizations in the governmental and nongovernmental sectors in the field of human settlements: the French experience -- The Lyon urban community: a case study -- A strategy for an international metropolis: a case study of Lyon -- Some facts about urban services -- Section 3: A managerial approach -- Management of local services and equipment: economic and juridical forms of association between private and public sectors -- Mixed economy companies (societes d'economie mixte) -- An example of an SEM: gaz electricite de grenoble -- A water policy: agence de bassin rhone-mediterranee corse -- Water production in the courly area -- The Orge valley: water in urban centres -- The financing of urban services by French local authorities -- A simulation model of urban transport finance: "petit quin-quin -- The role of payroll tax in financing public transport -- Regies de quartier: when citizens help to run urban services -- Choices made by the City of Grenoble in the area of urban services management -- Section 4: Technical aspects -- New technologies and urban network management -- Street lighting: efficient management and maintenance with data processing -- Computer technology in water distribution -- Automation of waterworks and technical services of SAAM company -- Subway system network in Lyon at a glance -- Household waste collection in urban centres -- Section 5: Training and international cooperation -- Contribution made by an Engineering Institute to the development of continuing education -- French academic institutions' involvement in the field of urban planning, urban services technology, and management -- Chapter III: Illustration from case studies in Asia -- Section 1: Organization - local authorities and the private sector -- Case study of Bangladesh -- Case study of Thailand -- Case study of Fiji -- Case study of Hong Kong -- Section 2: Maintenance, adaptability, and innovation -- Case study of Malaysia -- Case study of India -- Case study of Indonesia -- Case study of Philippines (Celenita Francisco) -- Case study of Sri Lanka -- Case study of Singapore -- Section 3: New methodologies -- Case study of Japan -- Chapter IV: Conclusions and recommendations