Includes bibliographic references and index. Naima, R. (2017). Total quality in managing human resources. New York: Arcler Press LLC.

Total Quality Management Effect on Human Resources Management -- Total Quality Management and Organizational Performance -- Human Resource Focus in TQM Awards -- Human Resource Management and Total Quality Management - An Important Aspect in the Bank -- Human Resource Issues in Total Quality Management: A Case Study of Kenya Airways -- Manufacturing More Effective TQM: Implications for the Management of Human Resources -- Improving Employees Performance Through Total Quality Management -- The Impact of Human Resources and Total Quality Enterprise -- The Impact of Human Resource Deliberating Total Quality Management -- Quality Management and its Role in Improving Service Quality in Public Sector -- Total Quality Management in Defense -- Impact of Total Quality Management and Service Quality in the Banking Sector -- Investigating Total Quality Management: The Case of Smalll and Medium Siza Enterprises -- Adaptability of Kuwaiti Public Administration Employees in Total Quality Management Requirements -- Total Quality Management: A Critical Component for Effective Delivery of Manufacturing Project -- Study on Total Quality Management for Competitive Advantage in International Business -- Strategic Challenge: The Role of Leaders for Quality Management Toward Excellence

"Total quality management (TQM) has farreaching implications for the management of human resources. It emphasizes self-control, autonomy, and creativity among employees and calls for greater active cooperation rather than just compliance. Indeed, it is becoming a maxim of good management that human factors are the most important dimension in quality and productivity improvement. This book shows how the human resources department can be a powerful force in introducing and sustaining total quality efforts through an organization". -- Provided by the publisher