Includes bibliographical references, glossary and index. McNabb, D. E. (2015). Knowledge management in the public sector: A blueprint for innovation in government. New York, NY: Routledge.

Part 1. Foundations of Knowledge Management -- Historical Foundations of KM -- KM: A Self-Regulating Social System -- Part 2. Transforming Government with KM -- The Technology and Processes Subsystem -- Knowledge Processes and Policy Directives -- Principles and Processes in Implementing KM -- Building a Collaborative Learning Culture -- KM and Organizational Learning -- Part 3. KM Systems in the Public Sector -- KM and Innovation in Government -- Knowledge Management in the Public Sector -- The Public-Sector Chief Knowledge Officer -- Part 4. Stories of Public-Sector KM in Action -- Knowledge Management at NASA -- KM at the Army's Communications-Electronics Command -- KM at the Virginia Department of Transportation -- Conclusion: Knowledge Management's Role in the Drive to Transform Government

Focuses on knowledge management techniques in government agencies. This work covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information. It also includes illustrations, models, and instructions that lead you through the steps involved in instituting KM programs.