Includes bibliographical references. Lopez-Acevedo, G., Krause, P., Mackay, K., & World Bank. (2012). Building better policies: The nuts and bolts of monitoring and evaluation systems. Washington, D.C: World Bank Publications.

Part 1: Framework and Principles of M and E Systems -- Chapter 2: Conceptual Framework for Monitoring and Evaluation -- Chapter 3: Defining the Type of M and E System: Clients, Intended Uses, and Utilizations -- Chapter 4: Conducting Diagnoses of M and E Systems and Capacities -- Chapter 5: Key Steps to Design and Implement M and E for Individual Country Service Agencies -- Chapter 6: M and E Systems and the Budget -- Chapter 7: Use of Social Accountability Tools and Information Technologies in Monitoring and Evaluation -- Part II: Components and Tools of M and E Systems -- Chapter 8: Defining and Using Performance Indicators and Targets in Government M and E Systems -- Chapter 9: Key Choices for a Menu of Evaluations -- Chapter 10: Reconstruction Baseline Data for Impact Evaluation and Results Measurement -- Chapter 11: Combining Quantitative and Qualitative Methods for Program Monitoring and Evaluation: Why Are Mixed-Method Designs Best? -- Part III: M and E Systems In Context -- Chapter 12: The Mexican Government's M and E System -- Chapter 13: Chile's M and E System -- Chapter 14: The Australian Government's M and E System -- Chapter 15: The Canadian M and E System.

"Governments around the world face ongoing pressures from citizens to provide more and better services, and to do this while restraining taxation levels. This provides the context for government efforts to ensure their policies and programs are as effective, and as efficient, as possible. An emphasis on government performance has led a number of governments to create formal systems for monitoring and evaluating their performance--on a regular, planned, and systematic basis--with the objective of improving it. The focus of this book is on these government monitoring and evaluation (M and E) systems: what they comprise, how they are built and managed, and how they can be used to improve government performance."-- Publisher Description.