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TQM, an integrated approach: implementing total quality through Japanese 5-S and ISO 9000 / Samuel K Ho.

By: Publication details: London: Kogan Page, 1995.Description: xii, 292 pages: illustrations; 22 cmISBN:
  • 0749415614
Subject(s):
Contents:
Introduction to TQM -- The TQM gurus' ideas -- The TQMEX model -- Japanese 5-S practice -- Business process re-engineering -- Quality control circle and problem solving -- ISO 9000 and quality audit -- Total productive maintenance -- TQM kitemarks -- TQMEX in the real world
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Item type Current library Call number Status Barcode
BOOKS MAIN HD 62.15 H6 1995 (Browse shelf(Opens below)) Available 01648

Includes bibliographical references and index. Ho, S. K. (1995). TQM, an integrated approach: implementing total quality through Japanese 5-S and ISO 9000. London: Kogan Page.

Introduction to TQM -- The TQM gurus' ideas -- The TQMEX model -- Japanese 5-S practice -- Business process re-engineering -- Quality control circle and problem solving -- ISO 9000 and quality audit -- Total productive maintenance -- TQM kitemarks -- TQMEX in the real world

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