Includes index Paladino, B. (2013). Corporate performance management best practices: A case study approach to accelerating CPM results. Hoboken, NJ: John Wiley and Sons.

Chapter 1: Introduction -- Chapter 2: Corporate performance management core best practices -- Chapter 3: Corporate performance management at MidMichigan health -- Chapter 4: Principle 4: Improve performance - the MidMichigan health system journey -- Chapter 5: Improve performance best practices -- Chapter 6: Shared services: 10-step team best practice cases -- Chapter 7: Support units: 10-step team best practice cases -- Chapter 8: Core and specialty business: 10-step best practice cases -- Chapter 9: Improve performance self-scoring diagnostic and roadmap