Managing and delivering performance /
Marr, Bernard
Managing and delivering performance / Bernard Marr. - Amsterdam: Elsevier, 2009. - xii, 295 pages: illustrations; 25 cm.
Includes bibliographical references and index.
Introduction -- Part I: Identifying and Delivering Performance -- Clarifying Purpose, Goals and Values -- Understanding you Outcomes, Outputs and Value Proposition -- Understanding Inputs, Competencies and Resources -- Mapping and Defining your Strategy -- Aligning your Organization with Your Strategy -- Part II: Collecting the Right Management Information -- Measuring Performance -- Creating Key Performance Questions -- Designing Performance Indicators -- Part III: Learning and Improving Performance -- Fostering a Performance-Driven Culture -- Leveraging Performance Management Software Applications -- Learning from Current Performance Management Practices -- Further Reading -- Index
"This practical book on managing and delivering performance in the government, public and no-for-profit sectors is aimed at senior executives and offers a definitive, focused and practically-based strategic treatment of performance management issues." -- From the Book
9780750687102
Institutional Fund
Management by objectives.
Performance.
Managing and delivering performance / Bernard Marr. - Amsterdam: Elsevier, 2009. - xii, 295 pages: illustrations; 25 cm.
Includes bibliographical references and index.
Introduction -- Part I: Identifying and Delivering Performance -- Clarifying Purpose, Goals and Values -- Understanding you Outcomes, Outputs and Value Proposition -- Understanding Inputs, Competencies and Resources -- Mapping and Defining your Strategy -- Aligning your Organization with Your Strategy -- Part II: Collecting the Right Management Information -- Measuring Performance -- Creating Key Performance Questions -- Designing Performance Indicators -- Part III: Learning and Improving Performance -- Fostering a Performance-Driven Culture -- Leveraging Performance Management Software Applications -- Learning from Current Performance Management Practices -- Further Reading -- Index
"This practical book on managing and delivering performance in the government, public and no-for-profit sectors is aimed at senior executives and offers a definitive, focused and practically-based strategic treatment of performance management issues." -- From the Book
9780750687102
Institutional Fund
Management by objectives.
Performance.