Performance measurement : building theory, improving practice /

Julnes, Patria de Lancer (Ed.)

Performance measurement : building theory, improving practice / edited by Patria de Lancer Julnes and Marc Holnez. - Armonk, NY : M. E. Sharpe, 2008. - xii, 195 pages: illustrations; 25 cm. - ASPA classics .

Includes index.

Introduction -- Chapter 1: Making the Case Performance Measurement -- Chapter 2: Performance Measurement Purposes and Techniques -- Chapter 3: Performance-Based Budgeting -- Chapter 4: Performance-Based Management -- Chapter 5: The Role of Citizens in Measuring and Promoting Performance -- Chapter 6: Performance Measurement Across Government Levels -- Chapter 7: Implementation

9780765620385

Institutional Fund


Government productivity--United States.
Administrative agencies--Management.--United States
Performance--Management.
Public administration--United States.

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