Managing public services-implementing changes: (Record no. 1114)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02363 a2200217 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780415414517 |
| Qualifying information | Paperback |
| 037 ## - SOURCE OF ACQUISITION | |
| Form of issue | Institutional Fund |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Doherty, Tony L. |
| 9 (RLIN) | 4710 |
| 245 1# - TITLE STATEMENT | |
| Title | Managing public services-implementing changes: |
| Remainder of title | a thoughtful approach to the practice of management / |
| Statement of responsibility, etc. | Tony L. Doherty, Terry Horne and Simon Wootton. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Second edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London: |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | 2014. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii, 760 pages: |
| Other physical details | illustrations; |
| Size of unit | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| -- | Doherty, T. L., Horne, T., & Wootton, S. (2014). Managing public services-implementing changes: A thoughtful approach to the practice of management (2nd ed.). London: Routledge. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | First thoughts -- Managing in the changing context of public services -- Role One: Managing change -- Managing innovation and resistance to change in public services -- Managing strategy and change in public services -- Role Two: Managing operations and activities -- Managing the market for public services -- Managing social enterprises and generating social capital -- Managing the quality of public services -- Role Three: Managing people -- Managing groups and leading teams in public services -- Managing leadership and motivation in public services -- Managing individuals in public services -- Role Four: Managing finance and resources -- Managing budgets in public services -- Managing resources in public services -- managing audit, accountability and performance in public services -- Role Five: Managing information -- Managing information and communications in public services -- Role Six: Managing learning and personal development -- Managing learning in public services -- Managing personal development in public services -- Final thoughts -- Managing values: management as religion |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Focusing on change as a constant factor in the management of any organization, this book helps students and practitioners to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. - From the Book |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public administration. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Government business enterprises |
| General subdivision | Management. |
| 9 (RLIN) | 18205 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Horne, Terry. |
| 9 (RLIN) | 4712 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wootton, Simon. |
| 9 (RLIN) | 4713 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BOOKS |
| Source of classification or shelving scheme | Library of Congress Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | MAIN | MAIN | 09/30/2015 | 5 | 3 | JF 1351 D64 2014 | 02277 | 11/08/2017 | 11/02/2017 | 09/16/2022 | BOOKS |