Organizational assessment and improvement in the public sector workbook / (Record no. 1159)

MARC details
000 -LEADER
fixed length control field 04176 a2200205 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781466579941
Qualifying information paperback
037 ## - SOURCE OF ACQUISITION
Form of issue Institutional Fund
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Immordino, Kathleen M.
9 (RLIN) 2032
245 1# - TITLE STATEMENT
Title Organizational assessment and improvement in the public sector workbook /
Statement of responsibility, etc. Kathleen M. Immordino.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boca Raton, FL:
Name of publisher, distributor, etc. CRC Press,
Date of publication, distribution, etc. 2014.
270 ## - ADDRESS
Contact person F & J De Jesus, Incorporated
Address 7636 Guijo cor. Sacred Heart St., San Antonio Village
City Makati City
Country Philippines
Telephone number 899 5997
300 ## - PHYSICAL DESCRIPTION
Extent xv, 192 pages:
Other physical details illustrations;
Size of unit 25 cm.
490 ## - SERIES STATEMENT
Series statement American Society for Public Administration book series on public administration and public policy
500 ## - GENERAL NOTE
General note Includes bibliographical references, glossary and index.
-- Immordino, K. M. (2014). Organizational assessment and improvement in the public sector workbook. Boca Raton, FL: CRC Press.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Understanding organizational assessment -- Organizational assessment and the public sector -- Determining readiness for assessment -- Consider the source -- Determining readiness for assessment -- Leadership support -- Timing and agency priorities -- The internal view: workforce climate -- The external view: constituent relations -- Evaluating organizational readiness -- Planning the assessment -- Define the scope of the assessment -- Choosing an assessment model -- Choosing an implementation method -- Communicate plans for the assessment -- Engaging employees in the assessment process -- Engaging employees -- Conducting the assessment -- Stage 1: Understanding the current state of the organization -- Stage 2: Visioning and gap analysis -- PSAI organizational profile worksheet -- Public sector assessment and improvement worksheets -- Conducting a PSAI assessment workshop -- Managing a PSAI assessment using a project team -- Managing a PSAI assessment using an organization-wide team -- Linking assessment and improvement -- Stage 3: Improvement planning and prioritization -- Stage 4: Outcomes and feedback -- Sustaining organizational assessment: lessons learned
520 ## - SUMMARY, ETC.
Summary, etc. Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector Workbook provides public administration practitioners, at all levels of government, with practical advice and tools they can use in planning and conducting an assessment of their organization and creating usable action plans for implementing the results. This workbook addresses how to: * Determine whether an organizational assessment would benefit a particular organization * Evaluate organizational readiness for assessment, in terms of leadership support, organizational priorities, timing, staff engagement, time and energy, and financial resources * Select an assessment tool and method * Influence decision makers and identify organizational champions * Communicate effectively to internal and external constituents * Engage employees in the process The book guides decision making about assessment by creating awareness of the available options and considerations, and by providing a framework for discussions that will determine the right approach for an agency. Each chapter consists of both information and tools, including surveys, exercises, and worksheets which can be used by agencies at all levels to determine whether and how to conduct a meaningful organizational assessment, and how to turn the results of that assessment into organizational improvements. Designed specifically to meet the needs of government organizations, using language and examples that illustrate the challenges and the realities of working in the public sector, this workbook provides the tools to help practitioners "do more with less" and promote a culture of assessment. - From the Book
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational effectiveness
Geographic subdivision United States
General subdivision Evaluation.
9 (RLIN) 16820
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Administrative agencies
Geographic subdivision United States
General subdivision Management
-- Evaluation.
9 (RLIN) 16821
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOKS
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Library of Congress Classification     MAIN MAIN 01/26/2016 AN9555-255200 3778.00 5 4 JK 421 I46 2014 02301 08/14/2019 08/08/2019 09/16/2022 BOOKS

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