Managing complexity in the public services / (Record no. 1198)

MARC details
000 -LEADER
fixed length control field 02584 a2200205 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780415739269
Qualifying information paperback
037 ## - SOURCE OF ACQUISITION
Form of issue Institutional Fund
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Haynes, Philip
9 (RLIN) 5098
245 1# - TITLE STATEMENT
Title Managing complexity in the public services /
Statement of responsibility, etc. Philip Haynes.
250 ## - EDITION STATEMENT
Edition statement Second Edition
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. 2015.
270 ## - ADDRESS
Contact person Fastbooks Educational Supply, Inc.
Address Unit 1B, 1227 Instruccion St.
City Sampaloc Manila
Country Philippines
Telephone number 743 1547
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 161 pages:
Other physical details illustrations;
Size of unit 24 cm.
500 ## - GENERAL NOTE
General note Includes bibliographical references and index.
-- Haynes, P. (2015). Managing complexity in the public services (2nd ed.). London : Routledge.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Management, professions and the public service context -- What is complexity? -- Strategy and planning in an unstable world -- Complexity and the performance of public services -- Information management -- People in public organizations -- Conclusion
520 ## - SUMMARY, ETC.
Summary, etc. Complexity theory has grown in importance over the last decade and its development has enabled a universal method of practice which proposes a pragmatic and humanistic management practice. The application of complexity theory highlights the importance of the development of an organizations culture and communication, it enables them to be dynamic whilst maintaining coherence and stability. It places the workers, their values and mission at the heart of the organizations practices, recognising that information technology may provide a framework for complex communication and knowledge use but cannot replace highly developed professional negotiations and cooperation. This new edition of Managing Complexity in the Public Services argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches like the New Public Managerialism (NPM). As a result overly rigid approaches to performance management and strategic management can be highly dysfunctional in the public context. Managing Complexity in the Public Services takes further the articulation of a method of management practice that can cope with the stark realities of the complex and unpredictable public policy world. It develops a number of management practices developed in action research that will be of high use to both academics and practitioners and helps detail how complexity theory can be applied in practice The result is a new value based practice for the post crisis public service world.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Public administration.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Complexity (Philosophy).
9 (RLIN) 18354
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOKS
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Library of Congress Classification     MAIN MAIN 02/05/2016 AO0071-255200 4595.00 1 JF 1351 H39 2015 02354 11/08/2017 11/02/2017 02/05/2016 BOOKS

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