Practical knowledge management guide for SME owners and managers / (Record no. 1704)
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000 -LEADER | |
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fixed length control field | 02136 a2200193 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9283324012 |
Qualifying information | paperback |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Ogiwara, Naoki |
9 (RLIN) | 6889 |
245 1# - TITLE STATEMENT | |
Title | Practical knowledge management guide for SME owners and managers / |
Statement of responsibility, etc. | Naoki Ogiwara, Ron Young, Serafin Talisayon and Boondee Bunyagidj. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Tokyo, Japan : |
Name of publisher, distributor, etc. | Asian Productivity Organization, |
Date of publication, distribution, etc. | 2010. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | vii, 86 pages : |
Other physical details | illustrations ; |
Size of unit | 30 cm. |
500 ## - GENERAL NOTE | |
-- | Ogiwara, N., Young, R., Talisayon, S., & Bunyagidj, B. (2010). Practical knowledge management guide for SME owners and managers. Tokyo, Japan : Asian Productivity Organization. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | Chapter 1: Introduction -- Small and medium enterprises rely on... -- Moonbake story -- How to utilize this book -- Chapter 2: To satisfy existing customer and attract more customers -- Ishima Manufacturing: customer collaboration for new business creation -- Kitchen Equipment Distributors Inc: eliciting and reusing knowledge from high-performing sales representatives -- Chapter 3: To improve productivity and quality of products, services, processes -- Evergreen fresh foods: knowledge sharing for dramatic quality improvement and cost reduction -- Sawasdee Restaurant: leveraging customer knowledge to improve service quality and provide value-added services -- Chapter 4: To develop new products and services (accelerate innovation) -- Guild of plating: small manufacturers' consortium to create new businesses -- Cool installations: knowledge creation and innovation through collaborative work -- Chapter 5: To develop skills/motivation/teamwork among employees -- Productive training and education consultants: simple competency system to accelerate learning among employees -- Lessons learned in motivating workers: both knowledge and willingness must be present -- Chapter 6: Takeaway learning -- Key messages 1-4 -- For KM implementation in your small company -- The next step |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Knowledge management. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Small business |
General subdivision | Management. |
9 (RLIN) | 16783 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Young, Ron. |
9 (RLIN) | 6890 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Talisayon, Serafin. |
9 (RLIN) | 6891 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bunyagidj, Boondee. |
9 (RLIN) | 6892 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | BOOKS |
Source of classification or shelving scheme | Library of Congress Classification |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Library of Congress Classification | MAIN | MAIN | 10/24/2016 | HD 30.2 P73 2010 | 03286 | 10/24/2016 | 09/16/2022 | BOOKS |