Practical knowledge management guide for SME owners and managers / (Record no. 1704)

MARC details
000 -LEADER
fixed length control field 02136 a2200193 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9283324012
Qualifying information paperback
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Ogiwara, Naoki
9 (RLIN) 6889
245 1# - TITLE STATEMENT
Title Practical knowledge management guide for SME owners and managers /
Statement of responsibility, etc. Naoki Ogiwara, Ron Young, Serafin Talisayon and Boondee Bunyagidj.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Tokyo, Japan :
Name of publisher, distributor, etc. Asian Productivity Organization,
Date of publication, distribution, etc. 2010.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 86 pages :
Other physical details illustrations ;
Size of unit 30 cm.
500 ## - GENERAL NOTE
-- Ogiwara, N., Young, R., Talisayon, S., & Bunyagidj, B. (2010). Practical knowledge management guide for SME owners and managers. Tokyo, Japan : Asian Productivity Organization.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Chapter 1: Introduction -- Small and medium enterprises rely on... -- Moonbake story -- How to utilize this book -- Chapter 2: To satisfy existing customer and attract more customers -- Ishima Manufacturing: customer collaboration for new business creation -- Kitchen Equipment Distributors Inc: eliciting and reusing knowledge from high-performing sales representatives -- Chapter 3: To improve productivity and quality of products, services, processes -- Evergreen fresh foods: knowledge sharing for dramatic quality improvement and cost reduction -- Sawasdee Restaurant: leveraging customer knowledge to improve service quality and provide value-added services -- Chapter 4: To develop new products and services (accelerate innovation) -- Guild of plating: small manufacturers' consortium to create new businesses -- Cool installations: knowledge creation and innovation through collaborative work -- Chapter 5: To develop skills/motivation/teamwork among employees -- Productive training and education consultants: simple competency system to accelerate learning among employees -- Lessons learned in motivating workers: both knowledge and willingness must be present -- Chapter 6: Takeaway learning -- Key messages 1-4 -- For KM implementation in your small company -- The next step
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Knowledge management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Small business
General subdivision Management.
9 (RLIN) 16783
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Young, Ron.
9 (RLIN) 6890
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Talisayon, Serafin.
9 (RLIN) 6891
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bunyagidj, Boondee.
9 (RLIN) 6892
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOKS
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     MAIN MAIN 10/24/2016   HD 30.2 P73 2010 03286 10/24/2016 09/16/2022 BOOKS

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