Beyond the lean office : (Record no. 2184)

MARC details
000 -LEADER
fixed length control field 03148 a2200193 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781498712484
Qualifying information paperback
037 ## - SOURCE OF ACQUISITION
Form of issue Institutional Fund
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Duggan, Kevin J.
9 (RLIN) 8491
245 1# - TITLE STATEMENT
Title Beyond the lean office :
Remainder of title a novel on progressing from lean tools to operational excellence /
Statement of responsibility, etc. Kevin J. Duggan.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boca Raton, FL :
Name of publisher, distributor, etc. CRC Press,
Date of publication, distribution, etc. 2016.
300 ## - PHYSICAL DESCRIPTION
Extent xi, 122 pages :
Other physical details illustrations ;
Size of unit 23 cm.
500 ## - GENERAL NOTE
General note Includes bibliographical references and index.
-- Duggan, K. J. (2016). Beyond the lean office : A novel on progressing from lean tools to operational excellence. Boca Raton, FL : CRC Press.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Chapter 1: Prologue -- Chapter 2: The Hornet's Nest -- From th Author -- Chapter 3: The Investigation -- From the Author -- Chapter 4: The Game Plan -- The Plan Summary -- From the Author -- Chapter 5: The Old Friend -- From the Author -- Chapter 6: The Fateful Day -- From the Author -- Chapter 7: The Education, Part I -- Takt and Takt Capability -- Continuous Flow -- FIFO (First In, First Out) -- Workflow Cycles -- Integration Events -- Standard Work -- From the Author -- Chapter 8: The Education, Part II -- Single-Point Initialization -- Pitch -- Changes in Demand -- From the Author -- Chapter 9: The Tour -- From the Author -- Chapter 10: Sharing the Knowledge -- From the Author
520 ## - SUMMARY, ETC.
Summary, etc. While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational effectiveness.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational behavior.
9 (RLIN) 16109
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational change.
9 (RLIN) 16140
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOKS
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     MAIN MAIN 09/22/2017 AQ0126-255200 2422.00   HD 58.9 D84b 2016 03842 09/22/2017 09/16/2022 BOOKS

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