How to resolve conflict in organizations : (Record no. 3819)

MARC details
000 -LEADER
fixed length control field 02474 a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780815383338
Qualifying information paperback
037 ## - SOURCE OF ACQUISITION
Form of issue Institutional Fund
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Garden, Annamaria
9 (RLIN) 13397
245 1# - TITLE STATEMENT
Title How to resolve conflict in organizations :
Remainder of title the power of people models and procedure /
Statement of responsibility, etc. Annamaria Garden.
250 ## - EDITION STATEMENT
Edition statement First edition
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. 2018.
300 ## - PHYSICAL DESCRIPTION
Extent xi, 152 pages :
Other physical details illustrations ;
Size of unit 24 cm.
500 ## - GENERAL NOTE
General note Includes index.
-- Garden, A. (2018). How to resolve conflict in organizations: The power of people models and procedure (1st ed.). London: Routledge.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Introduction -- 1. People Models and People Procedure -- 2. Relationships between organizations -- 3. Conflict within organizations - structure -- 4. Conflict within organizations - teams -- 5. Interpersonal conflict -- 6. Inner conflicts -- 7. Life conflicts - individual -- 8. Applying the People Models
520 ## - SUMMARY, ETC.
Summary, etc. This is a comprehensive guide using People Models to understand and resolve conflict at different levels of the organization. It starts at the inter-organizational level explaining conflict between organizations that are involved in mergers and acquisitions. It looks at this kind of conflict not from the point of view of a business and economic rationale but from the point of view of there being a relationship between the two organizations. Here, this relationship is described by a People Model which outlines three different relationship types. In the subsequent chapters we look at the organizational level; first at structural conflict and then at team conflict. In each chapter there is a People Model to explain and resolve conflict. Structural conflict is explained by the Myers Briggs Type Indicator (MBTI) and team conflict is explained by the Schutz model of Inclusion, Control and Openness. In the next chapter the conflict is explained in terms of Gestalt psychology and looks at interpersonal conflict. Carl Jung is then used to explore inner conflict; followed by a chapter on life conflict exploring conflict in terms of how you live a life. The final chapter is focused on the applications of the People Models analysing Donald Trump and Tony Blair. Following through the entire book is a step-by-step procedure called a People Procedure, which is contrasted with a Business Procedure. The former guides you through a process to unravel and resolve conflict.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
9 (RLIN) 16402
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOKS
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Library of Congress Classification     MAIN MAIN 01/27/2020 11181908 1 HD 42 G373 2018 04919 02/13/2020 02/13/2020 01/27/2020 BOOKS

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