Citizen's transaction guidebook : Dumaguete City. (2006). Pasig City, Philippines : Development Academy of the Philippines and the City Government of Dumaguete.

Socio-economic profile -- Citizen's charter and public governance -- Vision, mission and values -- List of public services, locations of offices and redress mechanism -- How to use the citizen's transaction guidebook -- Public services of departments/offices -- Redress and feedback mechanism -- Services of the city government -- Agriculture -- Buildings and other structures -- Business registration and investment -- Civil registration -- Environmental clearances and permits -- Entrepreneurship and empowerment -- Health -- Jobs and employment -- Information / 3.10 economic enterprise (public market) -- Real property tax assessment -- Senior citizens / 3.13 social -- Subdivisions -- Taxes and fines -- Traffic management -- Sports and youth development -- Veterinary and slaughtering -- Pledge of commitment