Quality control circles at work : cases from Japan's manufacturing and service sectors.
Publication details: Tokyo, Japan : Asian Productivity Organization, 1984.Description: v, 232 pages : illustrations ; 21 cmISBN:- 9283310730
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| BOOKS | MAIN | HD 66 Q35i 1984 c.2 (Browse shelf(Opens below)) | Available | 03025 | ||
| BOOKS | MAIN | HD 66 Q35i 1984 c.1 (Browse shelf(Opens below)) | Checked out | 01/03/2024 | 02653 |
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Includes index. Quality control circles at work : Cases from Japan's manufacturing and service sectors. (1984). Tokyo, Japan : Asian Productivity Organization.
Part 1: Quality control circles -- Chapter 1: Promoting QC circles -- Part 2: Cases on quality control circles in manufacturing sector -- Chapter 2: Machine processing -- Chapter 3: Assembly -- Chapter 4: Equipment -- Chapter 5: Quality inspection -- Chapter 6: Equipment maintenance -- Chapter 7: Safety control -- Part 3: Cases on quality control circles in service sector -- Chapter 8: QC approach to service sector -- Chapter 9: Improving telephone services -- Chapter 10: Sales staff QC circle case -- Chapter 11: Improving banking through QC circles -- Chapter 12: QC circle activities in golf
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