Report of APO Symposium on Productivity Improvement in Civil Services (SYP-01-92) Improving productivity in civil service : A symposium report. (1993). Tokyo, Japan : Asian Productivity Organization.

Symposium summary -- Impediments to productivity enhancement in Civil Services of of member countries -- Administrative reforms of selected member countries -- Recommended future actions -- Resource papers -- Improvement of efficiency in the public sector using information technology: Japanese experiences of administrative reform -- Productivity in the public services -- Appropriate consulting methodology and the impact quality circles in the Fiji civil service -- The impact of quality control circles on Singapore officials over the past 10 years, and what next? -- Country papers -- Republic of China -- Fiji -- India (1) -- India (2) -- Indonesia -- Iran -- Malaysia -- Pakistan - Philippines (Austere Panadero) -- Singapore -- Sri Lanka -- Thailand -- Brunei Darussalam -- Western Samoa