Report of APO workshop on productivity in service sector held in Singapore from 4 to 8 September 1995. Service sector in Asia-Pacific economies : Status and its productivity enhancement. (1997). Tokyo, Japan : Asian Productivity Organization.

Part I: Summary and conclusions -- Part II: Selected resource papers -- Complementarity between service and manufacturing productivity -- The service industry: experience in the Republic of China in Taiwan -- Part III: Selected country papers -- Bangladesh -- Republic of China -- Fiji (1) -- Fiji (2) -- Indonesia -- Islamic Republic of Iran -- Malaysia -- Nepal -- Pakistan - Philippines (Noly T. Cayabyab) -- Singapore -- Sri Lanka -- Thailand -- Western Samoa