Includes bibliographical references and index. Blanchard, D. (2010). Supply chain management: best practices (2nd ed.). Hoboken, N.J.: John Wiley & Sons.

Part I: Introduction to Supply Chain Management -- Chapter1: If Supply Chain Is the Answer, Then What's the Question? -- Chapter 2: Anatomy of a Supply Chain -- Chapter 3: Supply Chain Metrics: Measuring Up to High Standards -- Part II: Traditional Core Processes of Supply Chain Management -- Chapter 4: Planning and Forecasting: Headed for the Future -- Chapter 5: Procurement: Go Right to the Source -- Chapter 6: Manufacturing: Supply Chain on the Make -- Chapter 7: Transportation: Logistics a la Mode -- Chapter 8: Distribution and Warehousing: Going with the Flow -- Chapter 9: Site Selection: Location, Location, Location -- Chapter 10: Globalization: It's a Not-So-Small World -- Chapter 11: Customer Service: Keeping the Customer Satisfied -- Part III: Supply Chain Strategies -- Chapter 12: 3PLs: When You'd Rather Not Do It Yourself -- Chapter 13: Collaboration: Extending the Enterprise -- Chapter 14: Security: Seeking Shelter from Supply Chain Storms -- Chapter 15: RFID: A Game of Tags -- Chapter 16: Green Supply Chains: It's Not Easy Going Green -- Chapter 17: Continuous Improvement: Lean on Me -- Chapter 18: The Supply Chain Profession: What Keeps You Up at Night? -- Notes -- About the Author -- Index