Includes bibliographical references (p. 367-422) and indexes. Thompson, L. L. (2011). Making the team: a guide for managers (4th ed.). Upper Saddle River, NJ: Pearson Education.

Part 1: The Basics of Teamwork -- Chapter 1: Teams in Organizations: Facts and Myths -- Chapter 2: Performance and Productivity: Team Performance Criteria and Threats to Productivity -- Chapter 3: Rewarding Teamwork: Compensation and Performance Appraisals -- Part 2: Internal Dynamics -- Chapter 4: Designing the Team: Tasks, People, and Processes -- Chapter 5: Team Identity, Emotion, and Development -- Chapter 6: Sharpening the Team Mind: Communication and Collective Intelligence -- Chapter 7: Team Decision Making: Pitfalls and Solutions -- Chapter 8: Conflict in Teams: Leveraging Differences to Create Opportunity -- Chapter 9: Creativity: Mastering Strategies for High Performance -- Part 3: External Dynamics -- Chapter 10: Networking, Social Capital, and Integrating Across Teams -- Chapter 11: Leadership: Managing the Paradox -- Chapter 12: Interteam Relations: Competition and Cooperation -- Chapter 13: Teamwork via Information: Teaming Across Distance and Culture -- Appendices -- References -- Name and Author Index -- Subject Index