Philippine National Standard : PNS ISO 9001:2015. Includes bibliographical references.

Introduction -- Scope -- Terms and definition -- Context of the organization -- Understanding the organization and its context -- Understanding the needs and expectations of interested parties -- Determining the scope of the quality management system -- Quality management system and its processes -- Leadership -- Leadership and commitment -- Policy -- Organizational roles, responsibilities and authorities -- Planning -- Actions to address risks and opportunities -- Quality objectives and planning to achieve them -- Planning of changes -- Support -- Resources -- Competence -- Awareness -- Communication -- Documented information -- Operation -- Operational planning and control -- Requirements for products and services -- Design and development of products and services -- Control of externally provided processes, products and services -- Production and service provision -- Release of products and services -- Control of nonconformity outputs -- Performance evaluation -- Monitoring, measurement, analysis and evaluation -- Internal audit -- Management review -- Improvement -- General -- Nonconformity and corrective action -- Continual improvement