Includes index. Ziaee, R., & Bologna, J. S. (2015). Preparing for continuous quality improvement for healthcare: Sustainability through functional tree structures. Boca Raton, FL: CRC Press.

Failure -- Defining and Delivering Quality in Healthcare -- Introduction -- Aren't We Already Providing the Highest Level of Healthcare Possible? -- Phantom Successes -- Introduction -- Reasons Project Did Not Reach Their Potential Benefits -- Issues the Highly Influenced a Process Improvement Team's Lack of Success and Sustainment -- Drivers of Success -- Conclusion -- Cleaning Up: Developing a Standardized, Optimized, Aligned Process -- Introduction -- Is Your Process Standardized, Optimized, and Aligned? -- Soap: Standardized -- sOap: Optimized -- soAp: Aligned -- Summing It All Up -- Endnotes -- Know Your Processes -- Endnote -- Functional Tree Structures -- Introduction -- Phase I: Developing the Functional Tree Structure Diagrams -- FTS Phase II: Standardize, Optimize, and Align Each Process -- Step 1: Document the Current State -- Step 2: Standardize -- Step 3: Optimize -- Step 4: Align -- Selecting a Process Improvement Tool -- Introduction -- Continuous Quality Improvement -- Six Sigma -- Lean -- 5S Concept -- Standard of Work -- Value Stream Map -- Endnote -- Wrapping Up

Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures (FTS) and the functional interrelationships and interactions within an organizational structure. Describing how to identify department's functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts.